We'd Love to Hear From You
Get in Touch
Questions, styling advice, wholesale enquiries, or just want to say hello - we're here and we'd love to connect.
How Can We Help?
Email Us
hello@velmora.com
For orders & shipping: orders@velmora.com
We reply within 24 hours, Mon-Fri.
Call Us
+254 800 835 672
Mon-Fri, 9am-6pm EAT
Sat, 10am-4pm EAT
Our Atelier
Via dei Serragli 14
Oltrarno, Florence 50124
Italy
Visits by appointment only.
Follow Along
@velmora on Instagram & Pinterest
Behind-the-scenes, new arrivals, styling inspiration.
Common Questions
What is your return policy?
We offer 30-day returns on all unworn items in original condition with dust bag included.
Do you ship internationally?
Yes! We ship to 32 countries. International orders typically arrive in 8-14 business days.
Can I get my bag personalised?
Yes - we offer monogramming and bespoke colour orders. Email us to discuss.
Send Us a Message